Refunds and cancellations for Cheekuu orders.

Cancellations

We offer refund or exchange within the first 3 days from the date of your purchase.

If 3 days have passed since your purchase, you will not be offered a return, exchange, or refund of any kind.

Return eligibility

To be eligible for a return or exchange, the purchased item should be unused and in the same condition as you received it.

The item must also have its original packaging. If the item was purchased on sale, it may not be eligible for return or exchange.

Defective or damaged items

Only such items are replaced by us, based on an exchange request, if they are found defective or damaged.

For exchange or return accepted requests, once your returned product is received and inspected by us, we will send you an email to notify you about receipt of the returned or exchanged product.

Exempted categories

You agree that there may be certain categories of products or items that are exempted from returns or refunds.

Such categories will be identified to you at the time of purchase.

Inspection and approval

If the returned or exchanged product is approved after the quality check at our end, your request will be processed in accordance with our policies.